Have you had any mergers and acquisitions in the last 3 years?
If yes , what was the name of the entity and the retro date of the transaction?
Name:
Retro Date:
Do you have any customers that represent more than 50% of your revenue?
Please indicate if the end-user application for your company’s products/services are in the following market sectors;
a) Aerospace
b) Financial Trading
c) Adult entertainment/pornography
d) Gambling
e) Religious
f) Political
g) Wireless technology
h) Military
i) Utilities
Do you use Microsoft Operating System environments for your public-facing systems and/or services, such as IIS (web server), or other Microsoft Operating System servers for database, email or DNS?
If yes , do you have a formal patch management process in place and have you installed the latest available security vulnerability alert and service pack?
Are outside consultants/contractors utilized?
If yes , do you typically require all consultants/contractors to hold professional indemnity insurance as a condition of working with your company?
Do you always contract with clients in writing?
Do you typically undertake contract engagements that are in excess of two years duration?
Do you require legal counsel to review copyright, trademark and service mark issues prior to release of your software?
Do you undertake all of the following procedures prior to release of software?
i) Change orders not integrated into final contracts
ii) Dispute Arbitration/Resolution
iii) Use of non-standard or customised contracts
iv) Legal counsel to review any variation in contract wording
v) Limitation of liability for consequential damages
vi) Alpha testing
vii) Beta testing
viii) Formal customer acceptance procedures
ix) Written and formalised Quality Control program
If no , which procedures do you not undertake?
Does your company have an established procedure for the formal review of content/material for your web site(s) or internet service(s) that is reviewed by a qualified attorney?
Does your company have an established procedure for editing or removing (from your Web site or Internet Service) libelous or slanderous content, or content that infringes the intellectual property rights of others (copyright, trademark, trade name, trade secrets etc.)?
Do you collect user specific information from site visitors or customers?
If yes , do you employ a privacy disclosure statement on your website?
Does your company sell or share individual subscriber or user identifiable information with any other company?
If yes , is user permission obtained?
Does your company have firewalls in place as part of your security system to prevent unauthorized access?
Does your company use anti-virus software on all desktops/portable computer devices and mission critical servers?
If yes , is it updated in accordance with the software provider’s recommendations?
Are system backup and recovery procedures documented and tested for all mission-critical systems?
Does your company have a written policy on email and internet use?
Are there regular security reviews of IT systems by internal audit personnel or a trusted third party?
Have any customers refused to pay, requested a refund or invoked contract penalty clauses outside the normal course of business even after any remedial work was completed?
Has your company ever been declined for Errors and Omissions, Professional Liability or Media Liability insurance or had an existing policy cancelled?
In the last 5 years has your company experienced any claims or are you aware of any circumstances that could give rise to a claim that may have been covered by this policy?
In the last 5 years has your company been the subject of any cease and desist orders or been the subject of official admonishments, critical directives or comments by regulators?
Does your company currently have any Errors or Omissions or similar insurance in force?